SWT Terms & Conditions
All appointments will require a deposit payment at the time of booking. For all our services the deposit will be based on the total cost of your appointment.
If you fail to attend an appointment without prior notification the deposit will NOT be refunded.
If an appointment is cancelled less than 48 working hours in advance of the work commencing the deposit will NOT be refunded.
If you wish to reschedule an appointment less than 48 working hours in advance of the work commencing a £25 administration fee will apply.
Valeting and Detailing bookings cancelled less than 24 hours in advance will be subject to a 25% admin / cancellation fee to cover external staffing costs.
For any vinyl wrapping / paint protection film work where the material/colour used is a non-stock item we will ask for full material cost up front.
We ask that all vehicles are delivered to us in a reasonable state of cleanliness inside and out, your vehicle is our office for the time it is left with us and we wish to carry out our work to the best standard we can free from obstruction or obstacles, these include:
- Dog Guards
- Pet Hair
- Dog Cages
- Child Seats
- Large items in the luggage area such as pushchairs, tool boxes etc
- General Litter
If a vehicle does not meet these criteria additional cleaning charges may apply.
If a vehicle is booked in for tinting and it is found to have a previous tint film installed, this will require removal at a cost of £45/per hour
If child seats are present and required to be removed to gain access to glass during tinting we will not reinstall or be responsible for checking the seat prior to it leaving our workshop.
For vinyl wrapping work we ask the vehicle is washed no less than 48hrs in advance and allowed to fully dry weather depending. If additional cleaning work is required such as excessive tar removal this will also be chargeable.
All payments are to be made by cash or card, we no longer accept cheques or bank transfers for retail customers.
By booking your vehicle in with us to agree to these terms and conditions in full.
